Frequently Asked Questions

We offer free ground shipping and returns on all domestic orders with subtotals of $100 or more. Ground shipping transits may vary so any estimated delivery dates are only estimates and are subject to change.

Next Day ($30), 2-Day ($25), and 3-Day ($17) expedited shipping options are available for an additional fee at checkout. Expedited Orders placed after 11am CST will be shipped the next business day. Saturday deliveries are not available and we do not ship to P.O. boxes. All shipping methods account for business days ONLY. We are unable to change the shipping options once the order is placed.

Unfortunately, we aren’t able to cancel orders once they are placed. If you need to make a change, we will do our best to accommodate but aren’t always able to depending on the request. If you reach out to info@mizzenandmain.com we will do our best to make it right. We offer free returns so once you receive the order you are able to easily process a return here.

Well that's a bummer, but we are here to make it right. If your Mizzen+Main items arrived damaged or defective, email us at info@mizzenandmain.com and we'll get you a replacement shipped out ASAP.

We want you to love what you bought, which is why we offer domestic returns and exchanges for items purchased at mizzenandmain.com or at a Mizzen+Main store.

You have 30 days to receive a refund to your original form of payment or 45 days to receive store credit or exchange for another item. Last Chance items (markdowns) are eligible for exchange or store credit only. Items should be unwashed and unworn to be eligible for credit of any kind. Please note, for orders requiring a refund, a $5 restocking fee will be deducted from the refund to cover processing costs. Returns for exchange or store credit will not be subjected to this fee. Simply choose one option below and follow the instructions to initiate your return or exchange.

The best part about all of this, it's super simple! Simply visit returns.mizzenandmain.com and follow the instructions to initiate your return or exchange

No, if you process two separate returns, you must put each return in their own box with the respective label. Failure to do so, can lead to a delay in refunds, exchanges and store credits being issued.

Our promotional offers are not combinable, so only one discount can be used per order.

We hate it when that happens which is why we are happy to price adjust in a form of store credit for the items within 14 days of purchase.

Yes! When you share your exclusive referral link with your friends and family, they will get $50 off their first full price purchase and when they do you will receive a $50 credit to shop. Assuming everything checks out and they are a first time customer, you will receive your $50 credit 7 days after they purchase. It's that simple.

For more information and to get started, visit here.

Our Shirt Finder Tool can help you find the perfect fit. Here’s what you need to know about the fit of our shirts:

• Our Trim fit shirts are made to be fitted for a more custom made, tailored feel.
• Our Classic fit is a more relaxed cut and gives 3" of additional room in the body and arms.
• Our Tall length shirts are great for guys 6’3" and taller, and are 2” longer in sleeves and body length.
• Our Leeward No Tuck fit is 2" shorter in the body than our standard length and is meant to hit mid zipper.

Today, our garments are manufactured in Indonesia, Vietnam, Cambodia, China, South Korea and Madagascar.

We are committed to working with partners who are experts in their respective categories and ensure they uphold standards in support of worker’s well-being and manufacturing processes.

We do offer embroidery on select items!

We currently offer embroidery on the left cuff of our Long Sleeve Leeward Dress Shirt and our Formal Long Sleeve Leeward Dress Shirt in select colors. Simply visit the product page and you will see the option to add embroidery. To add custom embroidery, it will cost $12 per item and will add 7 business days to your expected delivery timeline. You can still opt for expedited shipping when you checkout, however it is only the shipping that is expedited, choosing an expedited option will not speed up the embroidery process at all. Lastly, embroidered items are final sale and are not eligible for return or exchange so we'd recommend ordering a non-embroidered dress shirt online or visiting a Mizzen+Main store to make sure you know your correct size before embroidering.

Want something a little more custom? We offer custom logo embroidery on group orders through our Corporate Orders program. Click here to learn more.

Company Coins are the credit you receive any time you shop at Mizzen+Main and they’re redeemable for discounts on future purchases. The more you spend, the more you earn. The more you earn, the more you save.

All you have to do is create an account online to start earning status and Company Coins for all purchases on mizzenandmain.com and in Mizzen+Main retail locations. The program is free to join—there’s no minimum spend required to start reaping the benefits.

We’re inviting you to join a fictional corporate company, Mizzen INC. The bottom rung of the corporate ladder awaits, and it’s up to you to see how fast and far you’ll climb. On the way up, you can earn Company Coins and climb the ladder from Paper Pusher to Higher Up to Big Wig. Members of Mizzen INC. will have access to member exclusive perks which can be found here.

Besides earning 1 Coin per $1 spent, there are many other great ways to earn Coins which can be found here. There’s no limit to your earnings. The more you shop and engage, the more you earn. Coins are non-transferable and can only be used by the account holder who earned them.

You will receive an email 14 days after your purchase asking you to rate the product. Once you submit the verified review and it is approved, 250 Company Coins will automatically be added to your account. You are eligible to earn 250 Company Coins for a verified product review once every 4 months.

Once you’ve earned 500 Coins, you can start redeeming them for discounts toward purchases. Every 500 coins = $25 off. Maximum coins that can be used will be 4000 coins ($200 off).

To apply your coins to your purchase, make sure that you are logged in and follow the normal checkout process (don’t bypass steps by using Shop Pay, PayPal, Apple Pay, etc.). Then, you will then see a drop down option to redeem your coins.

Coins may not be redeemed toward the purchase of gift cards, Vessel Bags, or YETI products and cannot be combined with other offers.

We have some good news and bad news. We are able to transfer your rewards coin balance to one email address if you happen to have two different emails in our system. The bad news is, we are not able to transfer spend between email addresses and there is no way for us to manually boost your status if you’ve been shopping with two different accounts. You will want to make sure that you are always using your primary email address when making purchases.

You can enter Level 1 by simply creating an account. If you want to earn a higher status, all you have to do is shop, it’s that simple! (remove the z that is currently at the end of the exclamation point here.)

Annual Spend Requirements by Tier

Level 1 - $0 - $499

Level 2 - $500 - $999

Level 3 - $1000+

Please keep in mind, you must maintain the spend level required to meet each tier every calendar year (1/1 - 12/31).

Coins can reach a negative status if items were returned from a purchase after the Coins had already been redeemed.

Coins earned from returned items will be deducted from your account. If you used the Coins in your account before returning your account will reflect a negative balance.

Rewards are promotional only, have no cash value, and are redeemable only on purchases at mizzenandmain.com. See the full Terms & Conditions for the full details.

Please reach out to our customer support here to assist you.

Yes! Just mention your email or show your rewards dashboard to the in-store associate at checkout.

You can login to your account, navigate to My Rewards in the dashboard. Once you’ve gotten there you’ll be able to see your tier status, Coin balance, current annual spend and more!

Coins will only be earned on purchases made with a credit/debit card.

Yes. Your Coins will expire 90 days after the date that they were earned.

Corporate orders are not combinable with other offers and will not be eligible for Company Coins through our Rewards program.

25 units is the minimum purchase quantity and they must be like styles. There is no maximum purchase size, but let us know if you have an especially large order and we’re happy to look at it as a special case.

Once approved, our customer service team will process the order for you. You will receive all order and tracking information to your corporate email address.

You will hear from one of our customer service representatives within 1-2 business days to solidify the details or your order.

Yes. We can add custom embroidery or a heat seal logo on select products for an additional fee of $8 per item. Please keep in mind embroidery will add up to 4 weeks of additional time for customization and fulfillment. If you do not have your logo digitized we are happy to help for a one time fee of $50 per logo.

Companies and organizations of all sizes are welcome to apply. We will review applications on a case-by-case basis and validate eligibility by reviewing the provided company website and communicating via the provided email.

We do! We are happy to offer 25% off dress shirts for wedding parties of 5 or more. We understand wedding parties come in many sizes and all are welcome to apply. We will review inquiries on a case-by-case basis and ensure you look your best for your big day. Once you apply, a customer service representative will reach out within 1-2 business days to solidify the details with you and answer any questions you may have.

Once your order is approved and finalized, our customer service team will process the order for you. You will receive all order and tracking information at the email address you provide.

Please note, given the generous discount being offered on wedding orders, we do not allow other discounts or the redemption of Company Coins to be combined.

We do offer embroidery on select items!

We currently offer embroidery on the left cuff of our Long Sleeve Leeward Dress Shirt and our Formal Long Sleeve Leeward Dress Shirt in select colors. Simply visit the product page and you will see the option to add embroidery. To add custom embroidery, it will cost $12 per item and will add 7 business days to your expected delivery timeline. You can still opt for expedited shipping when you checkout, however it is only the shipping that is expedited, choosing an expedited option will not speed up the embroidery process at all. Lastly, embroidered items are final sale and are not eligible for return or exchange so we'd recommend ordering a non-embroidered dress shirt online or visiting a Mizzen+Main store to make sure you know your correct size before embroidering.

If you have questions, we're happy to help. We want to make sure your big day is perfect in every way.

Our customer service team will do their best to accommodate all orders to ensure you are getting exactly what you’re looking for by providing real-time sizing, fit, and style guidance. All orders will follow our standard return policy listed here.

We offer free domestic returns and exchanges. You have 30 days to receive a full refund to your original form of payment. Items that are beyond the 30-day policy have up to 90 days to receive store credit or be exchanged for another item. Please note all items must be unwashed and unworn in order to receive credit in any form. Items that do not meet these requirements are not eligible.

Orders with custom embroidery will not be eligible for return and are final sale.

We do offer free returns, but currently an exchange option is not available. If you are looking to exchange, you will need to return for a refund and simply place a new order!

Visit returns.mizzenandmain.com and follow the instructions to initiate the return.

Yes! Using Passport Shipping, we currently offer international shipping to Canada and the United Kingdom.

International shipping will be Delivered Duties Paid (DDP) which means shipping cost along with duties and taxes will be collected during checkout. The amount will be automatically calculated and added based on the destination country.

Whether you’re a member of the military, a first responder, a student, a teacher, or a nurse, with ID.me, you can verify your group status, and gain access to discounts from hundreds of the brands. ID.me is free for all members.

For more information, visit ID.me's website.

Our 15% discount through ID.me is currently available for college students.

If you don’t have an ID.me account, visit the ID.me website to set one up. Otherwise, add the items you wish to purchase to your cart. At checkout, click the "Verify with ID.me" button to login with your ID.me account. Once logged in, your discount will be automatically applied to your purchase.

Our 15% discount through ID.me is currently available for active US Military personnel and veterans.

If you don’t have an ID.me account, visit the ID.me website to set one up. Otherwise, add the items you wish to purchase to your cart. At checkout, click the "Verify with ID.me" button to login with your ID.me account. Once logged in, your discount will be automatically applied to your purchase.

Whether you’re a member of the military, a first responder, a student, a teacher, or a nurse, with ID.me, you can verify your group status, and gain access to discounts from hundreds of the brands. ID.me is free for all members.

For more information, visit ID.me's website.

We do offer embroidery on select items!

We currently offer embroidery on the left cuff of our Long Sleeve Leeward Dress Shirt and our Formal Long Sleeve Leeward Dress Shirt in select colors. Simply visit the product page and you will see the option to add embroidery.

It costs $12 per item to embroider.

Embroidered items are final sale and are not eligible for return or exchange so we'd recommend ordering a non-embroidered dress shirt online or visiting a Mizzen+Main store to make sure you know your correct size before embroidering.

Embroidery will add 7 business days to your expected delivery timeline. You can still opt for expedited shipping when you checkout, however it is only the shipping that is expedited.

Please note, choosing an expedited option will not speed up the embroidery process at all.

Since items are embroidered upon ordering, please expect to receive tracking for your order within 10 business days. If other items are present in an order with Collegiate Licensed item(s), all items will ship together once embroidery is complete.

Due to the fees associated with selling licensed merchandise, discount codes are not redeemable on the Collegiate Collection. You may use Company Coins towards items from the Collegiate Collection.

Yes, these items follow our normal return policy. You have 30 days to return for a refund and 45 days to exchange or receive store credit.

Extend provides shipping protection to cover your packages against loss, theft, or damage during transit. Extend will be automatically added during checkout for protection of your package, but this can be removed at your own discretion. Click here review Extend's FAQs to better understand which lost, stolen, or damaged packages will be covered.

Extend will charge you as the customer a percentage based on the value of your order to ensure it's properly protected. Please note, the cost of the protection will not be refunded if item(s) are returned.

Click here to file a claim directly with Extend. Should you have questions or need assistance, Extend's support team is available 24/7 to guide you through the entire process.

At Mizzen+Main we seek to ensure our website conforms to all WCAG 2.0 standards. This policy applies to all new, updated, and existing web content on www.mizzenandmain.com. To learn more, visit our Accessibility Policy page.

Of course! Our amazing (although small) customer service team is readily available to answer any questions you may have.

Our business hours are M-F 9-5CT.

Shoot us an email at: info@mizzenandmain.com - or call us: 877-958-9626 and we'll be happy to help you as soon as we can.

We offer electronic gift cards on our site. You can customize the design, choose how to send it, and even schedule it if you'd like. Check out all the options here and be the hero you were destined to be.

If you’d like a physical gift card, we can help with that. Just email us at info@mizzenandmain.com.

Please note that gift cards are ineligible for return or refund.

You bet we are! Check out our open positions here.

We do! We have our own Mizzen+Main stores in a handful of cities in the US. Our products can also be found at over 700 retailers.

We take the price of a taxable product and multiply it by the sales tax rate based on the shipping destination.

The real trick is figuring out what needs to be taxed based on local tax laws then calculating the correct tax rate based on the location.

To determine this, we partner with Avalara and Shopify to get you the accurate tax rate at checkout. To determine the tax rate for your area, you can reference the Avalara Tax Calculator.