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Holiday Shopping Updates

Holiday Shipping

In recent months, shipping carriers have been experiencing high volumes of online orders due to COVID-19, which has affected timely shipping. Carriers are expected to experience even higher volume during this holiday season that might result in customers receiving packages later than expected.
We want to be transparent that you may experience shipping delays from shipping carriers this season, but we are working hard to manage the things that are within our control to ensure you receive your gifts for loved ones. We are committed to providing the best shopping experience through consistent communication and clear on-site messaging of shipping cutoffs. Once your order is in the carrier's possession, we cannot guarantee a delivery date. We encourage you to take a look at our shipping cutoff dates below and shop early to ensure timely delivery. Our priority is always delivering comfort and ease to our customers and we are here to support in any way necessary.

Shipping Cutoffs

Ground Shipping: 12/11/20 at 11am CST
3-Day Shipping: 12/17/20 at 11am CST
2-Day Shipping: 12/18/20 at 11am CST
Next Day Shipping: 12/22/20 at 11am CST

Holiday Returns

We have extended our free domestic returns and exchanges policy for the holiday season. For items purchased between 11/1/20-12/31/20, returns can be made through 1/31/21.

Holiday Promotional Terms

BMSM: Spend $250 save $50, spend $400 save $100 with code GIFTON. Promos cannot be combined with any other offers or discounts, including referral credits. Promotion valid on regular price merchandise only. Not valid on Last Chance items or gift cards. Items can be returned or exchanged only for the discounted amount paid on at the time of purchase. Buy More Save More runs 11/4/20-11/22/20 at 11:59pm CST.